🐾 Our Policies
Care you can trust. Clarity you can rely on.
At Thistle & Tails, your pet’s wellbeing and your peace of mind sit at the heart of everything I do. My policies are designed to keep things clear, fair, and consistent for everyone - ensuring every booking runs smoothly and every pet receives the thoughtful, tailored care they deserve.
I review my policies regularly to reflect best practice, real‑world experience, and the needs of the pets and people we support.
If you ever have questions, want to discuss something in more detail, or would like to suggest a change, I am always happy to talk. Open communication helps me provide the very best care, every time.
